The service module and mobile app for taxpayers grievances ‘Aaykar Setu’ is receiving over 10,000 downloads per day.
Launched by the Central Board of Direct Taxes (CBDT), the app has received a tremendous response within five days of its launch, as it has received more than 60,000 downloads by the taxpayers.
“This is a major user friendly initiative taken by the Income Tax Department (ITD). Majority of queries and concerns of assessee can be addressed through the app, without having any human interface,” said Chairman CBDT, Sushil Chandra.
The module compiles various tax tools, live chat facility, dynamic updates, and important links to various processes within the Income Tax Department in a single module. The tax payers will also be able to receive regular updates regarding important tax dates, forms and notifications on mobile numbers registered with the ITD.
All taxpayers who wish to receive such SMS alerts are advised to register their mobile numbers in the Aaykar Setu module.
Earlier, Finance Minister Arun Jaitley launched the Aaykar Setu to reduce taxpayer grievances.
He said that it is an important step forward by the CBDT for several reasons, out of which the principle reason being technology.
This app is designed to help discharge any queries of the citizens without any external help, Jaitley said.